Extra Info
We have an established presence in the Anderson/Pendleton area, and take great pride in providing excellent customer service, safety, and competitive pricing. Our family has been part of this great community for five generations, as graduates, workers, supporters, and partners, helping create the area we both live and love. Our children have become a part of this growing company, although we each have full time occupations as teachers, and one in college!
Our set up team is made up solely of local graduates and students, for them to have flexibility for success in their studies and extracurricular activities. They are each trained in safety and best practices for each unit, and we know they will show up smiling and happy to be part of your event!
Below is some additional information for your rental:
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SAFETY- Each unit is inspected at set up and tear down. Inflatables are secured with yard stakes, tie downs, and sand bags, according to manufacturer's guidelines. We also also thoroughly clean and disinfect each unit between uses. Our safety guidelines for use are detailed in the Rental Agreement and Waiver, so please read over operating instructions carefully. Units are disinfected after each use.
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ADDITIONAL INSURED POLICY- Bounce A Bunch 2 is insured for each event. Details of legal guidelines and responsibilities are outlined in the Rental Agreement and Waiver. Some organizations request an additional insured policy to cover liability for their events. This can be provided promptly for a fee of $100.00 per event.
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RESERVING YOUR INFLATABLE- Once you choose the perfect inflatable, please email us at bounceabunchsc@gmail.com, or call/text 864-933-6184 to check for availability. We will need the following information:
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Your name​
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Cell Phone
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Email address
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Physical address for event
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Unit(s) you would like to rent
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Date(s) and time frame of your event​​ You will contacted by one of us as soon as the message is received, to answer any questions and verify availability. We will then email the Rental Agreement and Waiver with the details. We must receive the signed contract within 72 hours, along with a deposit of half of the amount of the rental. The balance will be due at set up. Electronic Signatures are acceptable, or arrangements can be made on an individual basis. Deposits can be made through Venmo, cash, check, or PayPal. That information will be provided in your rental agreement.
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CANCELLATIONS/ INCLEMENT WEATHER- Details of these policies are outlined in the Rental Agreement and Waiver. You may cancel any event for any reason by calling us the morning of the event. Your deposit will be used to reschedule on any date within 90 days that the unit is not reserved for. **It is against all safety guidelines to operate inflatables in winds greater than 20 mph. BAB2 reserves the right to postpone/cancel/delay due to inclement weather conditions or high winds.
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DAMAGE TO UNITS/ UNITS NOT WORKING- Step by step guidelines are provided in the Rental Agreement for each of these. It is encouraged to do a walk around with the staff and inspect the inflatables prior to and after use. Water balloons, silly string, gum, pets, etc., can cause lasting damage to our inflatables. We ask that you use great care, and call us with any questions. Customers that do not follow guidelines for care of the units resulting in damage or repair, will be responsible for additional charges as outlined in contract. ***On some occasions we may recommend a generator to prevent the overload of electrical circuits.-This is usually for older buildings/ homes, or when multiple units are rented. If the customer declines the rental of a generator, and the units lose power from the outlet, there will be a $50 service charge for the crew to return with a generator for power. Additionally, we will not provide a refund for any time that the unit was not in service.
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What if I need to cancel due to weather or illness?LIFE. HAPPENS! If for ANY REASON you need to cancel your rental, just call us the morning of your event by 8:00 AM. Your deposit will be used towards rescheduling for any date that the inflatable is not already reserved. See? Wasn't that easy?
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How do I pay?We currently accept cash, check, or Venmo. (username @Rhonda-Evatt) Deposits and Rental Agreement MUST be received within 48 hours of receiving Rental Agreement to ensure reservation. If you need to make arrangements to drop off, or possibly meet to make deposit, etc., please discuss when you are reserving. You may also mail. Credit Cards: We currently only accept payments through these platforms. We are also working on ApplePay for credit card use.
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What if the unit is not working or becomes damaged?These things rarely happen. If, however, something does happen, please call us immediately. All troubleshooting and instructions are detailed in the Rental Agreement.
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Are there discounts available for multiple units/ multi-day rentals?We provide discounted rates for schools, churches, and multiple rentals. (More than one unit) These are quoted on an individual basis, such as how many days, which units, generators, etc. Please contact us at bounceabunchsc@gmail.com or call us at 864-933-6184.